The British chain of DIY stores, Wickes, completed financial year 2021 (ending 25 December 2021) with a growth in like-for-like sales of 13.3 per cent compared to the previous year. In the core business, sales rose by 1…
European Home Improvement Monitor
When it comes to the image of DIY stores, shopping experience is most important
In the eyes of customers, the shopping experience is the most important aspect when judging a DIY …
Ace Hardware is cited in the "Omnichannel Customer Service Digital Maturity Index" of market research company Incisiv as …
DIY retailers’ association FMB
Home improvement stores in France end 2021 with sales up by 11.6 per cent
Sales in French home improvement stores last year rose by 11.61 per cent compared with 2020, and increased…
Experienced Coop managerBack
Christoph Theler is new CEO at Bauhaus Switzerland
Christoph Theler is now CEO of Bauhaus Fachcentren AG in Switzerland. He is known in the Swiss DIY sector primarily for his role …
Canadian Homeowners
Ongoing renovation boom
The HomeStars Reno Report’s findings are quite surprising: The lockdowns didn’t influence the types of renovations Canadian homeowners took on
USA/Canada - Canada's home improvement stores
Double digit growth rates
During the pandemic, home improvement stores were also more in demand than ever before in Canada. Despite the number of stores declining, sales rose …
USA/Canada - Jim Inglis
Empathy with their stores, people and customers
Jim Inglis, who worked for decades on Home Depot’s senior management team and is now a sought-after consultant to home improvement …
USA/Canada - Ace Hardware
Peace of mind at an hourly rate
The Ace Hardware cooperative is recording rapid rates of growth with its Handyman Services business in the USA. One of the franchisees is a former …
USA/Canada - Home improvement market
Covid brought the next boost
The home improvement market in the USA experienced tremendous growth during the pandemic. Compared to 2019, hardware stores made an average of 20 per …
DemandTec
AI generates results
DIY retailers are seeing measurable benefits from data science-based pricing solutions. Niranjan Chandrasekaran from DemandTec explain how it works and gives …
Good Home
Back on expansion mode
Bruneian home improvement retail chain Good Home is preparing the opening of its third store, its first one that is not located in a mall. Meanwhile, plans …
Brunei
Still growing in Brunei
Although the country’s home improvement loans hit multiyear lows, retailers are optimistic. The DIY concept will increase rapidly after the pandemic, they …
DIY International
Everything stays different
After 32 years, the trade journal DIY International will no longer be released as print edition in future. Instead, it will be an exclusively online …
Mr. DIY
Mall, small, standalone
Reacting on shifting consumer behaviour, Malaysian home improvement retail market leader Mr. DIY is adjusting its store format strategy. Standalone stores …