Around 45 per cent of online orders are picked up in some of its 2 200 stores. To further boost online sales, Home Depot has now fully implemented a programme it calls Buy Online Deliver From Store, which allows it to pull from store inventories to fulfil online sales. This accomplishes two goals: it speeds delivery to online customers and reduces store inventories.
Tripled in five years
Six per cent of Home Depot’s sales are generated online

Around 45 per cent of online orders are picked up in some of its 2 200 stores. To further boost online sales, Home Depot has now fully implemented a programme it calls Buy Online Deliver From Store, which allows it to pull from store inventories to fulfil online sales. This accomplishes two goals: it speeds delivery to online customers and reduces store inventories.